on 04-11-2013 17:13
on 04-11-2013 17:13
Hi,
I am looking for advice on my current situation with 02.
I signed up with 02 for an unlimited +24 month plan and I got an IPhone 5. The only reason I took this contract was because I was told that I can lower my contract after 1 year because I am due to go travelling in 2 months and I have no money to continue paying est. £37 a month.
When I was sold this contract, the sales person made it clear I can lower the contract but hid the fact that 02 can randomly change the tariff and this would basically void me downgrade it.
I find it so disgusting that they have such a clause in place, that year after year after year, when there is hype around new contracts and tariffs that 02 simple change one thing around their tariffs which will ultimately void the downgrading terms.
02 increase the VAT around Feb 2012 but never provided any notice to change in the policy and this just **bleep**ed up my whole plan and contract. Of course you can upgrade at any time.
This is **bleep**ing disgusting, unmoral and unethical and I am seeking advice that will assist me in my situation to change or lower my contract.
Thanks,
Solved! Go to Solution.
on 04-11-2013 18:01
on 04-11-2013 18:01
on
04-11-2013
21:22
- last edited on
04-11-2013
22:33
by
BrendonM
on
04-11-2013
21:22
- last edited on
04-11-2013
22:33
by
BrendonM
Phones4U well that says it all..bunch of con artists, always have been. Was in there shop many moons ago intending to purchase a cheap bluetooth hands free that plugs into the lighter socket. There was a sony one that was sold everywhere else at either £12.99 or £9.99, but they had one marked up at £99.99 and also at £9.99. I picked the £9.99 one assuming they just mislabelled the other. I politely pointed out they might want to relabel the other only to be sworn at and told to **bleep** and told to leave the shop. Unreal. Suprised they're still trading.