Not able to avail 6months free Disney+

[Pay_monthly2]

Hi, I got a new pay monthly contract for Sim only plan via I switch assuming to get free Disney+ subscription for 6months. But I am not able to see the offer in my priority rather seeing save £2/ month. Can you please help

[MI5]

@Pay_monthly2 

How to get it here Guide: Adding and removing O2 Extras  

[Pay_monthly2]

Thanks MI5 for your quick reply. I ordered my new pay monthly sim on 02/01/2021. I still have not received any email from o2 with regards to my o2 extras. I checked myo2 priority and able to find only £2off / month

[Cleoriff]

@Pay_monthly2 

I'll see if one of our account advisors can help. @O2Lisa  are you able to assist @Pay_monthly2 ?

[O2Lisa]

Thanks for the tag @Cleoriff 

I'll message you privately @Pay_monthly2 and check over your account for you

[Pay_monthly2]

Thank you all for looking this😊

[Cleoriff]

Thanks @O2Lisa 

[O2Lisa]

You're welcome @Cleoriff 

[O2Lisa · Accepted solution]

You're welcome @Pay_monthly2, I've messaged you privately which should show at the top of your screen

If you reply when you have time and we can get everything sorted