on 11-04-2020 10:27
on 11-04-2020 10:29
Keep trying.
Everything is going slowly currently Guide: Coronavirus Community Help and Support
11-04-2020 10:29 - edited 11-04-2020 10:30
11-04-2020 10:29 - edited 11-04-2020 10:30
Nothing for it but to keep trying to call O2, @Beckyw
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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You can try calling O2 using Skype on 0800 032 1402
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am
on 11-04-2020 10:30
on 11-04-2020 10:31
on 11-04-2020 11:47
on 11-04-2020 11:47
on 11-04-2020 11:54
on 11-04-2020 11:54
Also Skype
Try these numbers
0800 977 7337
0800 587 4005
You can reach the Payment Management team on 0800 902 0217
or 08005884213