No reception on my i phone 14 since upgrading

PaulS62 · ‎27-11-2023

I have no reception on my i phone 14 at home since upgrading.

MI5 · ‎27-11-2023

Use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

PaulS62 · ‎27-11-2023

Hi MI5, I have carried out a sim swap and have made a few calls outside my home but have no reception inside. My old iphone 7 had no such issues.

MI5 · ‎27-11-2023

@PaulS62

You'll need to get the phone checked for faults then Genius Bar Reservation and Apple Support Options - Apple (UK)

Assuming the old phone still works indoors with the same sim?

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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No reception on my i phone 14 since upgrading

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