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No order progress.

Jake123
Level 1: Joiner
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Hey all,

Just over a week ago I ordered an iPhone 12 5G, and had it down for 2 day delivery. 

I've recieved no emails since the legal documents stuff and the order confirmation, a chat with support a few days after the order told me that my order was still pending approval of a credit check (?) and that it would be sorted within 24 hours.

It's been a few days since then and I've still heard nothing. 

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MI5
Level 94: Supreme
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Registered:

@Jake123 

Best to call customer service to check. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Jake123 

Best to call customer service to check. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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