- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
04-07-2014
22:47
- last edited on
05-07-2014
16:13
by
MichaelL
I am in the Postcode LN13 area but I have no coverage. I have complained about this but I'm being told there is whilst there is no coverage.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2014 23:02
Anyone else you know on O2 having problems?
Have a look through this thread :
Network Issues? Self help thread by adamtemp64 - Here
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2014 23:02

on 05-07-2014 05:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 05:27
If On checking your Service Status all is showing good then take a look at the 'planned maintenance' section at the bottom.
Download the MYNETWORK App to report the masts to 02.
Ask friends and neighbours in the same area on O2 to do the same.
Assuming this happens only when at home.
The typical reason is mast congestion which isn't something you can affect by performing any generic troubleshooting tips.
If your not on a contract then another option is to try out alternative payg SIM cards from other Networks and possibly switch.
Let us know how you get on.
- 128798 Posts
- 836 Topics
- 7603 Solutions
05-07-2014 08:46 - edited 05-07-2014 08:55
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
05-07-2014 08:46 - edited 05-07-2014 08:55
Hi @Anonymous
A colleague of mine has done some checking for you... this is his advice
"On checking the o2 coverage checker http://www.o2.co.uk/coveragechecker for your postcode and enabling the masts.... you are some 6 km from your nearest mast, so coverage will be poor / non existent there.
I would advise checking the other networks for coverage.
No fault just a pure distance issue"
I hope this helps
Info courtesy of @adamtemp64
Veritas Numquam Perit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 09:38
i am also having the same problem.
Checked my setting and also checked to see if there are any mast problems or maintenace and so far nothing.
My signal is normally spot on at home with no problems.
currently stumped as to what the fault is
- 152329 Posts
- 651 Topics
- 29068 Solutions
on 05-07-2014 10:41
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 10:41
Work through the link to see where your problem lies.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 128798 Posts
- 836 Topics
- 7603 Solutions
on 05-07-2014 10:59
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 10:59
Just as a matter of interest...why is this in the TuGo section?
Veritas Numquam Perit

on 05-07-2014 11:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 11:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 15:33
- 96136 Posts
- 613 Topics
- 7177 Solutions
on 05-07-2014 15:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-07-2014 15:51
Hope that sorts the problem for you. If you've gone through the fault finding list and there are no network issues then it could well be the problem.
Are you able to try your sim in another handset to confirm that it is the sim that's faulty?

