No confirmation email
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on ā01-03-2025 19:02
I took out a contract today and signed the credit agreement via live chat (they basically did everything through there and sent links over the chat) as was having issues was told Iād have delivery but the 3rd how ever it said have since had no confirmation email of this nor can I see my order on my account
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ā01-03-2025 19:07 - edited ā01-03-2025 19:14
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ā01-03-2025 19:07 - edited ā01-03-2025 19:14
This isnt customer services but a customer to customer community, so you will need to reach out to o2 either via the sales team on 0800 0810255 and all other ways to contact o2 are here Guide: How to find help & contact O2
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on ā01-03-2025 19:07
Looks like you should contact the sales team as they can help with that ā message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on ā01-03-2025 19:08
You will need to contact O2 on this
Ways to contact here
Guide: How to find help & contact O2
If you don't want to phone use the UK based Social Media teams
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on ā01-03-2025 19:08
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on ā01-03-2025 19:08
I know youāre not customers service I was looking for advice on the matter
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on ā01-03-2025 19:15
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on ā01-03-2025 19:15
You would be surprised at how many people think this is customer services..
And we have all given you the same advice, which is to contact the sales team...
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

