cancel
Showing results for 
Search instead for 
Did you mean: 

No Sim Came With Phone

George_ORourke
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Unless it got thrown out by mistake, there is no sim for my Galaxy A10 which was bought as a Christmas gift. Is there an easy way to request a new sim online, or do I have to go through phoning customer service? Thanks in advance for any help. George.

Message 1 of 3
252 Views
2 REPLIES 2

Bambino
Level 72: Oracle
  • 18031 Posts
  • 863 Topics
  • 1949 Solutions
Registered:

@George_ORourkeIs this a new contract or just a new phone? If it's only the phone you can use the sim you already have if it's the right size. If it isn't you can call into an O2 store and they will give you a new sim and transfer your details onto it. Just make sure you have identification with you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
236 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @George_ORourke , how has your week started and how are you getting on with the new phone?   Did you manage to get a hold of a new SIM in the end as adviced above? slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
178 Views