No Mobile Data

[Bamboccio]

Hello,

since a couple of days I have no mobile data coverage, same for my wife who is on PAYG. Any ideas?

[MI5]

@Bamboccio 

Seems likely a local network fault.

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

Guide: How can I sort out my network issues? 

[Bamboccio]

Strange no reported issues but still no internet. 

[Enlli]

Strange indeed.

Use the My Network App listed above to report it.

I'm afraid we don't have access to accounts here so I suggest trying out of your area and if it's still the same contacting O2

Guide: How to find help & contact O2 

[MI5]

@Bamboccio 

Not all issues show immediately.

You can report the fault in the app thenn keep checking for any updates.

[Bamboccio]

Thank you and apologies. The culprit was my and my wife ‘s VPN app which was acting as if the kill switch was on all the time. 
I raised a fault with O2 - can I close the ticket it somehow?

thanks!

[MI5]

@Bamboccio 

Strange fault there for sure.

Don't worry about the ticket with O2. They will close it after they run their checks.