cancel
Showing results for 
Search instead for 
Did you mean: 

New sim only contract

Scottysuvahalf
Level 1: Joiner
  • 11 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi
Could anyone tell me if my billing month is from 2nd of every month and upgraded on the 21st how much will my bill be? My original deal was £21 per month (£18 in the Jan sale), I then upgraded to the £27 per month(£23 in the Jan sale)

I hope that's understandable.

Ta in advance. 😎
Message 1 of 8
3,213 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122383 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You contract starts from the day you take it out. I started a new one on 12th January ....there was a crossover of billing as my original one was 23rd of each month. You can check dates in My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/bills-and-payment/first-bill

*You'll get your first bill within four days, depending on the date you join us. Your account will be debited 14 days after you receive your first bill, and your bill date will be the same every month. We’ll email you to say how much it will be.

If your first bill is higher than you expected this will be because it is pro-rated, This means you'll be charged for one month's line rental as well as the first few days where we’re setting up your account.

The best way to understand and keep an eye on your bill is to use My O2. My O2 lets you:

•    view your recent charges and breakdown of calls, messages, data and Bolt Ons.
•    make a payment (You can also pay by calling 2729)
•    see a fully itemised bill
•    see your payment due date and when your next bill will be created.*

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 8
3,209 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 122383 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You contract starts from the day you take it out. I started a new one on 12th January ....there was a crossover of billing as my original one was 23rd of each month. You can check dates in My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/bills-and-payment/first-bill

*You'll get your first bill within four days, depending on the date you join us. Your account will be debited 14 days after you receive your first bill, and your bill date will be the same every month. We’ll email you to say how much it will be.

If your first bill is higher than you expected this will be because it is pro-rated, This means you'll be charged for one month's line rental as well as the first few days where we’re setting up your account.

The best way to understand and keep an eye on your bill is to use My O2. My O2 lets you:

•    view your recent charges and breakdown of calls, messages, data and Bolt Ons.
•    make a payment (You can also pay by calling 2729)
•    see a fully itemised bill
•    see your payment due date and when your next bill will be created.*

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
3,210 Views

Scottysuvahalf
Level 1: Joiner
  • 11 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thankyou for prompt answer.
Message 3 of 8
3,188 Views

Cleoriff
  • 122383 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

No problem @Scottysuvahalf Hope it helped wink

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
3,178 Views

Scottysuvahalf
Level 1: Joiner
  • 11 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Certainly did @Cleoriff, all read and understood. 😉 backatcha
Message 5 of 8
3,175 Views

Cleoriff
  • 122383 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Scottysuvahalf wrote:
Certainly did @Cleoriff, all read and understood. 😉 backatcha

Welcome to the forum by the way @Scottysuvahalf...or should that be backatcha LOL

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
3,171 Views

Scottysuvahalf
Level 1: Joiner
  • 11 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Haha sarcy much eh? Think we're gonna get on well me and thee @Cleoriff

Btw fanks 😆
Message 7 of 8
3,168 Views

Cleoriff
  • 122383 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Scottysuvahalf wrote:
Haha sarcy much eh? Think we're gonna get on well me and thee @Cleoriff

Btw fanks 😆

You have me all wrong...I was only replying in the same way....My job is to make you feel welcome you see....Bouncy Whistle

By the way there is a thread here where you can introduce yourself and get a lot more folk offering their welcome as well wink http://community.o2.co.uk/t5/Welcome-News/Introduce-yourself-on-the-O2-Community/m-p/942651#M14466

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
3,165 Views