Cannot send texts

Anonymous · ‎26-01-2016

my nokia lumia 635 has never allowed me to send texts, why is this?

Bambino · ‎26-01-2016

@Anonymous Check to see if your message setting number is correct.

Pay Monthly +447802000332
Pay & Go +447802092035

I DO NOT WORK FOR O2

Cleoriff · ‎26-01-2016

Hi @Anonymous How long have you had this problem with the Nokia? What phone did you have before this one?

Settings are different for PAYG and Contract phones...and iPhones

If your message settings are correct (as shown in the link from @Bambino) then please give CS a call http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎26-01-2016

What tariff are you on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-01-2016

It does sound to be a sim card problem, possibly wrong platform?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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