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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Resolved! How to cancel my "My O2" online account

Hi at O2, I'm no longer resident in the UK, nor do I have any plans on returning in the future. I have an old (still active) Pay & Go number I no longer need, that I would like cancel. I would also like to terminate my "My O2" online account, as I wo...

Resolved! Need my barring taken off my phone

Ok I have paid my bill on Wednesday and I was able to use my phone, till I got a bar activated on the Thursday I then went to the bluewater shop where I was assured that the bar would be lifted with a maximum of 24 hour so I have patiently waited and...

o2 network state

Seems where i live (West Yorkhire) o2 really are terrible. Where i work 3g randomly dies, and they know about it as their status says there is high demand in the area. Said that for 6 month now and nothing has changed. So has another area that i go t...

Resolved! help

how can i view my calls and txt history on pay as you go accounts

Resolved! Payment towards bill in advance

Hello all,Gonna have a big bill next month due to roaming. Can I pay towards it now prior to receiving the bill so the generated bill is smaller?

Resolved! Will 4G be activated on more masts in future!

Hi I have just become another person to activate a 4G plan on my phone and living in an area with very good 2G & 3G coverage from the local mast located on top of a block of flats just 5-700 yrds away I find that the 4G signals are not coming from th...

Resolved! Insurance

How can I remove this bolt on pls

Resolved! Has my order gone through? Please help!

Hi all. Recently bought an 02 24M iPhone 5s contract (16GB Silver). I've just turned 18 so had problems getting credit with other companies, so am a bit worried as to whether the order has gone through. The upfront handset cost has been taken from my...

Resolved! Anyone received their 5s gold?

Has anyone who ordered a Gold 5s around 18:00 on Friday received their phone at all?

Resolved! Family Account Is It Possible

Just a quickie, I have had an O2 account for 3/4 years my missus has always been pay as you go, is it possible for us to get a joint acccount two phones one account? If not can I get her a contract in my name )ie a second O2 account) as she struggles...

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