Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 259888 Views
  • 2 replies
  • 2 kudos

Resolved! Changing Tarrif

I have a HTC One on a tarrif my O2 is showing as Text and Web where if i top up £10 i get 500mb data and 500MB texts, this is perfect for me as £10 can somtimes last longer then a month, i recently got a iphone 6 and had to order a nano sim that woul...

Anonymous by Not applicable
  • 2738 Views
  • 2 replies
  • 0 kudos

Resolved! Number swap to O2

I requested my number to be transferred in Friday @ 5:45, I thought it would take 2 working days - today is the 2nd day and I'm still in Vodafone. Any idea on when it will happen? Not a great start

Anonymous by Not applicable
  • 4109 Views
  • 6 replies
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New Customer - Pre Order

I placed an order to pre order the Samsung galaxy s6 edge plus, had the upfront cost taken from my account and received the pre contract documents via email all on the 22/08. No communication since. Decide to contact for update on order this evening ...

Anonymous by Not applicable
  • 3540 Views
  • 5 replies
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Resolved! O2 keep number

I have requested on Monday to keep my number from another network (Giffgaff) I filled in everything and its Wednesday and I haven't recieved a text. When would they be finished with the transfer? Also when should I put my new sim in. Lastly, what doe...

Anonymous by Not applicable
  • 4965 Views
  • 12 replies
  • 0 kudos

Resolved! combining my 2 phones on my account

I have an O2 account - but it only shows my personal phone and I have a work phone I pay for. How do I see both in the same account??

Anonymous by Not applicable
  • 3131 Views
  • 2 replies
  • 0 kudos

transferring to a new phone on upgrade

I am completely stumped trying to transfer from my old phone to the new; I can't see the answer on any of the help pages, probably because it is so obvious no one has ever needed help! My 2 year contract on an O2 iphone 5 has expired and i have signe...

Anonymous by Not applicable
  • 3371 Views
  • 7 replies
  • 0 kudos

Resolved! Change from Big Bundle back to simple PAYGo

I have a mobile which is only used for emergencies, and therefore very light usage. Unwisely I registered for a £10 Big Bundle. How do I switch back to a simple Pay As You Go where I only pay for the calls I make?

Anonymous by Not applicable
  • 12080 Views
  • 21 replies
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Resolved! PAC code request question

I was wondering if someone could help me with this question please. I’m currently on a sim only pay monthly plan. It shows in My O2 that my contract renewal date is 13 October 2015. I was wondering if I can contact O2 on the 13 September and ask for ...

Anonymous by Not applicable
  • 8677 Views
  • 20 replies
  • 0 kudos