on 03-06-2025 20:50
My current pay monthly contract ends very shortly. I have purchased a sim only contract.
1. How do I cancel my current contact - so I don't pay another month?
2. How do I transfer my new sim only contract onto my current mobile?
3. How do I transfer my existing mobile number onto the new sim contract which has a different number?
I hope you can help me, I can only seem to find part of an answer for all three queries on the website.
Solved! Go to Solution.
03-06-2025 20:59 - edited 03-06-2025 21:00
03-06-2025 20:59 - edited 03-06-2025 21:00
1. All the details are here on how to cancel Guide: Cancelling Your Contract
2. Put the new sim in your phone
3.For migration then dont cancel your contract otherwise the migration cant be done Guide: Migration & porting into O2
You could have saved yourself a lot of hassle by just using uswitch to upgrade your current number.
03-06-2025 20:59 - edited 03-06-2025 21:00
03-06-2025 20:59 - edited 03-06-2025 21:00
1. All the details are here on how to cancel Guide: Cancelling Your Contract
2. Put the new sim in your phone
3.For migration then dont cancel your contract otherwise the migration cant be done Guide: Migration & porting into O2
You could have saved yourself a lot of hassle by just using uswitch to upgrade your current number.
on 03-06-2025 21:06
You should have just upgraded to a simo through uswitch.
You wouldn't need to transfer cancel or migrate and it would have saved you money too.
There does seem to be some issues lately with number migrations, so you may wish to consider getting a PAC and moving to another network on PAYG before porting back into your new O2 sim.
Guide: How to get your PAC [June 2021 Update]