@Kennydc
You need to claim them from Sony.
Details are in the packaging you received with the phone.
Sony Headphones Promotion – Promoter: Sony Europe B.V. UK residents (18+) only. Purchase a new Sony Xperia PRO-I, Xperia 1 III or Xperia 5 III direct from O2 between 3rd February 2022 and 23rd March 2022 (“Qualifying Purchase”) and claim one pair of Sony WF-1000XM3 Headphones (“Gift”) by redemption. Redeem at xperiarewards.co.uk/headphones by uploading proof of purchase and providing all other required information. All participants must redeem by 6th April 2022. Participants who cancel or return their Qualifying Purchase are not eligible to redeem. Max. 1 Gift per Customer. £119 based on price of Gift on sony.co.uk and correct as of 12th January 2022. Gift will be sent to the address provided as part of the redemption process within 21 days of claim submission. See xperiarewards.co.uk/headphones for full terms. Devices and Gift subject to availability, while stocks last. No cash or alternatives. Damaged or lost redemption vouchers will not be replaced. Offer may be withdrawn or amended at any time. Internet access required. Full terms apply.
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