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New order

Neworder
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I've just placed a order online at 02 and it said good news christopher your orders complete and then it says my new number for my device is along with the number I've just teyed rinning the number and it says it's not recognised and wen I go into my 02 theres nothing there no orders or anything
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MI5
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@Neworder 

It won't be connected yet.

Wait until you receive your dispatch email then you can track your order. 

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Neworder
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How long does it take to dispatch and how do I know if ive been accepted

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MI5
Level 94: Supreme
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@Neworder 

You have been accepted.

Delivery is dependant on stock, but as you've go confirmation already it looks like possibly Monday delivery. Your dispatch email will confirm when you receive it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Stiffla180
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I bought a new phone yesterday and payed extra to be delivered today and still haven't had Email or anything to confirm it's on it way or anything I missed a days work waiting for it
Message 5 of 6
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MI5
Level 94: Supreme
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Registered:

@Stiffla180 

Until you get your dispatch email, it's not on it's way.

Probably out of stock.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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