New order not showing

[Chez_78]

I placed an order for an Apple Watch over a week ago. Had confirmation by email to tell me it was currently out of stock but cannot see any tracking confirmation of this in my orders. I have tried to contact O2 by phone and message but cannot get any contact either way. How do I get help with this?

[MI5]

@Chez_78 

You can't track it until you get your dispatch email which is when it ships from O2.

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Chez_78]

Thanks! It is just frustrating

[MI5]

Understandable @Chez_78