New contract

[IoniqLeon]

Hi

Started a new contract today for an S23FE  they have cancelled the old plan and left me with no data despite the new plan having a data allowance and starting today.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[gmarkj]

Where did you get the new phone from @IoniqLeon ? 

You might have a new sim card with it...

[IoniqLeon]

Was an 02 upgrade and opted to keep my sim so wouldn't need to though the hassle and moving number to a new sim

[Oxonian]

@IoniqLeon 

Have you contacted O2 as suggested by @jonsie ?

He has set-out ways to get in touch or they are here :-

Guide: How to find help & contact O2