Hi, This a the follow up to the last O2 community team email. I followed up my threat and your advice and called in to the sheffield O2 people. Explained my problem, which changed from my original chat discussions and they helped getting my new mobile operational.
To go back to my discussion on the O2 community, My binatone 200 mobile phone broke down and could not get it back to life. Decided to upgrade to a new mobile Binatone SM300 GSM. In getting it operational I did a number of O2 chat line runs answering their questions but hit a brick wall, had no luck. Decided to go into town today and seek for advice from O2 sheffield outlet. Picked up the 2 phones.For the hell of it pressed the Binatone 200 buttons, guess what, it decided to become active.Made a couple of phone calls with it found that it was operational on my O2 account. I decided that I still wanted the new mobile operational.
I gave them details as above and asked them if it was possiable with my O2 account be able to have two phone number. They tried but it refused two mobile numbers on one account. They suggested to open another O2 account , so now I have ended up with two mobile operational.My old mobile with £32 credit and the new one topped up to get it mobile.
Got home checked my O2 account to see if things changed. It still displayed my original account details. Maybe it takes a while for O2 to change my new account details? So I am still up in the air regarding my position. Hope my black old mobile 200 lasts out my account credit.Get on learning how to work my White SM 300 GSM.
It has been an interesting experiece, like Alice in wonderland. Take care.
