cancel
Showing results for 
Search instead for 
Did you mean: 

New bill cost

Kez5
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Received an email stating my price will increase. 
this is shockingly high price to pay for a phone. 
When you sign up for a phone it should stay that amount. It should not be allowed to increase as much as it has done. 
not happy 

Message 1 of 3
522 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 11893 Posts
  • 66 Topics
  • 3211 Solutions
Registered:

@Kez5 

 

You signed and agreed to these price rises, so unfortunately there is nothing you can do about it, apart from pay off your device plan (if you have one) and try and find a network that doesn't have these mid contract price rises... 

 

A tip, always read what you are signing, and then these increases wont come as a surprise...

 

There is a post here about the increases: RPI - 2024 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
520 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 11893 Posts
  • 66 Topics
  • 3211 Solutions
Registered:

@Kez5 

 

You signed and agreed to these price rises, so unfortunately there is nothing you can do about it, apart from pay off your device plan (if you have one) and try and find a network that doesn't have these mid contract price rises... 

 

A tip, always read what you are signing, and then these increases wont come as a surprise...

 

There is a post here about the increases: RPI - 2024 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
521 Views

MI5
Level 94: Supreme
  • 150811 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@Kez5 

All covered here and it's what you agreed to.

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
517 Views