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on 06-04-2022 19:25
Before I contact O2 I thought I’d come here first to see if there’s anything I could try first.
I upgraded my contract last week, as a result of which O2 sent me a new sim for my handset (iPhone 13).
On my previous SIM card I had full signal (4G) all the time. The nearest cell tower to me is clearly visible from my bedroom window, just a stone’s throw away.
Since getting the new sim I’m only getting half strength signal (4G).
I guess it could be coincidence and perhaps the tower near me is undergoing maintenance.
Any suggestions of what I can try to get a full signal once again before I call O2?
I have tried rebooting my handset.
Many thanks.
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on 06-04-2022 19:34
Check here first O2 Service Status
Guide: How can I sort out my network issues?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-04-2022 19:34
Check here first O2 Service Status
Guide: How can I sort out my network issues?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-04-2022 19:38
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on 06-04-2022 19:38
@MikeH14 There's this guide as well: Why do I have poor coverage indoors? (o2.co.uk)
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on 09-04-2022 14:50
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on 09-04-2022 14:50
Turns out that the transmitter near me is undergoing maintenance. I'm guessing it's on "low power mode". Many thanks for your help.
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on 09-04-2022 15:52
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on 09-04-2022 15:52
You’re welcome @MikeH14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

