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New Sim has half strength signal

MikeH14
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Before I contact O2 I thought I’d come here first to see if there’s anything I could try first. 

I upgraded my contract last week, as a result of which O2 sent me a new sim for my handset (iPhone 13). 

On my previous SIM card I had full signal (4G) all the time. The nearest cell tower to me is clearly visible from my bedroom window, just a stone’s throw away. 

Since getting the new sim I’m only getting half strength signal (4G).  

I guess it could be coincidence and perhaps the tower near me is undergoing maintenance. 

Any suggestions of what I can try to get a full signal once again before I call O2? 

I have tried rebooting my handset. 

Many thanks. 

 

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MI5
Level 94: Supreme
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@MikeH14 

Check here first O2 Service Status

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144308 Posts
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Registered:

@MikeH14 

Check here first O2 Service Status

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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Bambino
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@MikeH14 There's this guide as well: Why do I have poor coverage indoors? (o2.co.uk)

I DO NOT WORK FOR O2



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MikeH14
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Turns out that the transmitter near me is undergoing maintenance.  I'm guessing it's on "low power mode".  Many thanks for your help.

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MI5
Level 94: Supreme
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You’re welcome @MikeH14 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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