Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

ESIM

I did sim swap last night to eSIM and since then till now, I cannot make calls or receive calls. I can not even dial 202 to speak to O2 customer services

Resolved! New postal address is not listed to complete an order

I was wondering if anyone could provide some advice in how to progress with an order when a new postal address is not appearing on the O2 system?This address has been registered with the Royal Mail for the past three weeks and is appearing on all oth...

Resolved! Sim contract

Ive recently changed network just wondering ive had a payment took from use this morning

Resolved! Discuss bill

I have been charged over my spend cap

Resolved! Internet

Hello, i have noticed that my mobile data isnt connected to the internet. Kindly provide me with the resolution as soon as possible. Thank you!!

Resolved! telephone number change

I had just changed the service plan from pay as you go to monthly pay ,and asked them to kept my old telephone number , but O2 informed me said the new sim card is on its way and give me a new telephone number, what can I do ?

Resolved! Hi I am trying to get the 20% discount added to my 2 nd number ..no options that I can see to do thi

I am trying to get the discount to my 2 nd number as promised can you help please

Resolved! Premium number

I can no longer reply to premium numbers by text

Resolved! Waiting for a unlocking number

So I know my contracts finished so I can leave o2Got another network sim but my phone says its locked with the new simAsked for the unlocking number since last weekGone through multiple ways and still jo joyThought it was meant to be easy

Resolved! Monthly Extras

Can you please me ,eat know how to cancel my monthly payment for Disney. I don’t use Disney and don’t want to be paying for something I don’t use

O2

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