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Death of third party phone user · 27-02-2022

I bought a SIM Only for someone in my family. If a third party phone user sadly passed away would the main O2 account holder still liable for termination fees even if the third party phone user sadly passes away or would O2’s bereavement team waive t...

Phone97 · 28-01-2022

How can I change my number on O2 without being charged a fee?

Phone97 · 30-07-2020

When is the best time to cancel your O2 Direct Debit when you cancel your O2 phone contract?

Phone97 · 06-10-2022

Hi I’m sorry to hear that you and your soon to be ex wife have fell out and now your soon to be ex wife is not cooperating with doing the transfer of ownership with you.To do an transfer of ownership you either both need to be present at the same tim...

Phone97 · 25-07-2022

Hi Remittub I’m really sorry for your loss my condolences to you. With Pay as you go unlike like with Pay Monthly SIMs.You need to keep it top up and make a chargeable call once every six months. If not the number will disconnect and get recycled by ...

Re: Death of third party phone user · 27-02-2022

Okay thanks Cleoriff I’ll call the bereavement department first thing tomorrow morning when are they are open at 8am. It’s Sunday today so the bereavement department is closed on weekends and bank holidays.

Re: Death of third party phone user · 27-02-2022

But are O2 account holders still liable for termination fees even due to an third party phone user passing away? Does the account holder still have to pay fees because it was the account holder who was credit checked and not the phone user?

Phone97 · 16-02-2022

You could call O2’s retentions department ask them to set 30 days notice on your account to disconnect within the next 30 days but you will still be liable for any final usage charges if you are out of contract and if you are still in contract you wo...

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Death of third party phone user

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Re: transfer my number over to a new sim, from my soon to be ex wifes contract to my own.

Re: Refund on PAYG

Re: Death of third party phone user

Re: Death of third party phone user

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