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Phone97
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When is the best time to cancel your O2 Direct Debit when you cancel your O2 phone contract?
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Bambino
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@Phone97 Do not cancel your Direct Debit until you've paid your final bill and it shows as zero. If you do a search you will see how many people have been caught out and had their credit rating negatively affected because they stopped their DD too soon. People have lost mortgage approvals because of it. There's no rush to cancel the DD. If you don't owe anything, nothing will be taken from your account.

I DO NOT WORK FOR O2



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3G
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10 august
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3G
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10 august
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Bambino
Level 84: Resplendent
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@Phone97 Do not cancel your Direct Debit until you've paid your final bill and it shows as zero. If you do a search you will see how many people have been caught out and had their credit rating negatively affected because they stopped their DD too soon. People have lost mortgage approvals because of it. There's no rush to cancel the DD. If you don't owe anything, nothing will be taken from your account.

I DO NOT WORK FOR O2



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TallTrees
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Absolutely correct ...don't cancel your DD much safer for you to leave it in place until absolutely sure all completely paid as Community member Bambino says @Phone97
Good luck and welcome to the o2 community forum.


HAPPINESS IS BEE SHAPED

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