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New Second Contract

Kirat
Level 1: Joiner
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Hi,

i want to take out a second contract with o2 if i do this will it be 2 totally separate contracts because i plan to end my old one soon or when i end my old one will it fully close my account and both contacts or just the old one?

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MI5
Level 94: Supreme
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@Kirat 

When you transfer your number, that O2 contract will be closed automatically.

It will only effect the contract the number is attached to and not any other contracts you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino
Level 84: Resplendent
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@Kirat Check your MyO2 page to see if you are eligible for an upgrade and look at your upgrade options. If you can upgrade, when you do it will cancel your current contract. No need to take a second contract.

How-to guide: My O2 - O2 Community

I DO NOT WORK FOR O2



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Kirat
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Hi mate, Yeah I can upgrade to a new contract

 

but my old number was going to be transferred to my new work mobile and I wanted a second line so I’m still with o2 and still have a personal line outside of work 

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MI5
Level 94: Supreme
  • 144190 Posts
  • 634 Topics
  • 27633 Solutions
Registered:

@Kirat 

When you transfer your number, that O2 contract will be closed automatically.

It will only effect the contract the number is attached to and not any other contracts you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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