Contract cancellation

[Susa77]

Hi all, I left UK over 6 months ago and I am trying to cancel my contract since that and from my children without success, can someone advise..... it is urgent O2 has triplicated the price of the invoice because of roaming fees.

[Cleoriff · Accepted solution]

@Susa77 

All info re cancellation is here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M... 

If you have any problems, then contact O2 on any number in this guide Guide: Coronavirus Community Help and Support 

Hope that helps and welcome to the forum

Edited to add cancellation guide in full as #is not working!!

[madasaf1sh]

@Susa77 

The link is here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide 

[Cleoriff]

@madasaf1sh  I had already included that link? (Lol)  Oh I see what you mean. Using the # isn't working! Good grief.

[MI5]

You have to click on "view in store"

[Cleoriff]

---

@MI5 wrote:

You have to click on "view in store"

---

How stupid.

So the person we are replying to, has to check 'view in store 'before they can see the guide @MI5 ??

[MI5]

---

@Cleoriff wrote:

---

@MI5 wrote:

You have to click on "view in store"

---

How stupid.

So the person we are replying to, has to check 'view in store 'before they can see the guide @MI5 ??

---

Yep

[Cleoriff]

---

@MI5 wrote:

---

@Cleoriff wrote:

---

@MI5 wrote:

You have to click on "view in store"

---

How stupid.

So the person we are replying to, has to check 'view in store 'before they can see the guide @MI5 ??

---

Yep

---

Pfffttt!!