Re: Need to speak to an advisor

CHRIS20 · ‎07-07-2020

I need to speak to someone on the phone but unable to as the automated line just ends the call saying “bye” how can I speak to someone over the phone?

MI5 · ‎07-07-2020

@CHRIS20

All contact numbers to try here Guide: Coronavirus Community Help and Support

8.00am is the best time to try.

Say fraud or upgrade to get connected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Richard16 · ‎07-07-2020

I bought a 50 picture messsage bolt on but have also been charged for individual photos

MI5 · ‎07-07-2020

@Richard16

Contact customer service as above

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Need to speak to an advisor

eSIM

New contract

Is my mobile included in my virginal media package

Change of address

02 refund