cancel
Showing results for 
Search instead for 
Did you mean: 

Need my ime number and proof of z fold purchase

Helena
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there, my Samsung z fold is broke so I need Samsung to be able to fix it, so could you please send me my proof of purchase with my ime number on please

Message 1 of 3
434 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:

@Helena 

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
422 Views
2 REPLIES 2

TallTrees
Level 52: Innovator
  • 13073 Posts
  • 120 Topics
  • 405 Solutions
Registered:

Hi @Helena 

Welcome to the o2 Community Forum

We don't have access to private/personal/accounts information here

This may help:

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram



HAPPINESS IS BEE SHAPED

Message 2 of 3
432 Views

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:

@Helena 

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
423 Views