cancel
Showing results for 
Search instead for 
Did you mean: 

Need Help

Anonymous
Not applicable
Hello
My LG G2
I had my O2 sim init and i noticed that in the corner it comes up with the O2 sign and on the right the signals are fine for 2g but when i tried to call it keeps coming ip saying mobile network unavailble i called o2 they sent out a new sim which will take 3 days so i thought let me try my 3 sim and it did the same thing i out my giffgaff sim and t mobile same thing...
Ive tried the sims in different phones they worked but im puzzled now with what is wrong or what 2 do
Ive also did manual network myself still does the same thing
It would b very helpfull and much appriciated if anyone could help cus all.o2 said wait for the new sim to come and.brake the old one up...
Message 1 of 216
19,787 Views
215 REPLIES 215

Anonymous
Not applicable
Hello
And thank u everyone 4 ur help firstly sorry for the late reply got into lil trouble with the police
I called my friend he still aint answered so i went 2 the cex shop showed receipt..box..phone..explained to the manager for about 45 minutes he said he cant do anything because its not my name on the receipt ..i said to him is there anyway that u can help me he said no.
He was being really rude first i stayed quite but than he triggered me off
the police came took my statement and his......
than they said to the cex store to try and help me but he carried on being rude so they told me and my cousin to leave the store and nothing i can do..

😞
Message 111 of 216
946 Views

Anonymous
Not applicable
As i said before, the contract exists between CEX and your friend. As such they have no obligation to you. I thought you had said there wasn't a name on the receipt? ?????

Sadly your only option now is to report the matter to the police and see if they will assist OR accept it as a bad lot and walk away. (Sadly IF your friend did this knowingly then they are not much of a friend).
Message 112 of 216
942 Views

Cleoriff
  • 134708 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

So...the police got involved in the end then @Anonymous  Was it due to the phone being blocked or because you were rude...I don't understand...

Veritas Numquam Perit

Girl in a jacket
Message 113 of 216
942 Views

Cleoriff
Level 94: Supreme
  • 134708 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

Edit: I did urge caution if you were going back to CEX with a phone that had probably been stolen...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 114 of 216
938 Views

Anonymous
Not applicable
They were being rude and tried 2 push my cousin so someone called the police
Message 115 of 216
937 Views

Anonymous
Not applicable
I assume the shop staff phoned the police due to the standoff between him and the store manager.

I use CEX regularly an do know my name goes on the copy of a receipt when I've sold something.

However I've not known my name go on a receipt when I've bought something , even a phone as anyone member or not can buy from them. It usually says Unspecified in the name field.
Message 116 of 216
936 Views

jonsie
Level 94: Supreme
  • 98697 Posts
  • 617 Topics
  • 7253 Solutions
Registered:
Message 117 of 216
935 Views

Anonymous
Not applicable
As it's a civil matter with the phone your stuck with trying to get this person you know involved.
Message 118 of 216
932 Views

MI5
Level 94: Supreme
  • 154828 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Indeed 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 119 of 216
930 Views

Anonymous
Not applicable
Yeah i will try to get thriugh to my friend
Message 120 of 216
927 Views