Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250633 Views
  • 2 replies
  • 2 kudos

Resolved! DPD Lost phone now Nightmare dealing with o2.

Can i get some help please because i am at my wits end now dealing with o2 about a phone that was lost by DPD and i feel i am not getting any where and to be honest i feel i am being lied to by o2. it all started last Tuesday 22nd Nov when i did a up...

Jan2022 by Level 1: Joiner
  • 1466 Views
  • 6 replies
  • 0 kudos

Resolved! Number swap from previous network

Hi I’ve bunts switched to you and I’m carrying my old number over from my previous network . It’s been 3-4 days and my number hasn’t changed yet ?

Simonbol by Level 1: Joiner
  • 571 Views
  • 3 replies
  • 0 kudos

Resolved! 4G calling vs VoLTE

I have a dual SIM phone with EE and O2. EE has "Network mode EE LTE/3G/2G" and "VOLTE calls EE Use LTE data networks for calls whenever possible." O2 has "Network mode 02 4G/3G/2G" and "4G calling 02 Enable enhanced communication using 4G data." What...

Resolved! Where is my deposit

Hello when I applied to get my iPhone 14 pro max I have been told that I have to pay £250 as deposit for 2 months only and you will keep hold on it for two months if I’m paying my monthly bill without delay you will pay me back this money now it’s be...

Resolved! PAC problem

Problem moving number to o2

Czaroo by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Bill date

Can I change bill date. I lost my job a month ago. I have a new job now but don't get paid until 2 weeks time

Resolved! SIM not received

Hi I took out Virgin media with o2 sim on the Monday 5 th of December 2022 and didn’t receive the sim and the i contract 02 on the 14 th December 2022 still not received the sim I have been charged £15 on my dd account for a sim I have not received s...

Lfc1 by Level 1: Joiner
  • 502 Views
  • 1 replies
  • 0 kudos

The Dilemma of O2 Upgrades

So today is the first day of the final month of a 24-month contract taken out on 04-Jan-2020. I check my MyO2, it says:Whoop-de-doo!I double-check (who trusts computers?) by sending an SMS to 85075, with the word "INFO", and that tells me: The questi...

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pgn by Level 78: King of Kings
  • 1581 Views
  • 7 replies
  • 2 kudos