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MyO2 account is showing that I have no data after updating the app

sawborich
Level 1: Joiner
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on ‎28-04-2021 22:19

on ‎28-04-2021 22:19

The O2 app is not showing data usage or what is left on your account, is there a problem with the app  at the moment?

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jonsie
Level 94: Supreme
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on ‎28-04-2021 23:37

on ‎28-04-2021 23:37

It's down for maintenance at the moment @sawborich 

Try later or in the morning and you should be able to see then

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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LukasB
Former Staff
In response to jonsie
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on ‎29-04-2021 10:22

on ‎29-04-2021 10:22

Hey @sawborich just checking has this been sorted by now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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