My phone is barred

[Terry88]

My phone is not making any calls 

[Bambino · Accepted solution]

@Terry88 If you've been disconnected because your bill is unpaid you'll need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

You can download Skype to call 0800 numbers for free: Guide: A Guide to Skype 

Edit: If it isn't to do with an unpaid bill you'll still need to speak to customer service on the numbers here: Guide: Coronavirus Community Help and Support 

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255