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My new sim does not work

Doru
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I ordered a new sim popped it into my device but it does not work
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MI5
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@Doru 

There is currently a problem with activating sim cards.

Please call customer service for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
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Hi @Doru , just wanted to ask how you're getting on with this since you last posted, did you manage to get your SIM working ok with customer service? slight_smile

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Andy231
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I'm having the same problem,customer services saying SIM is activated but still won't work,been told there updating systems,it takes time to activate,phone mast is down,shocking service
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Cleoriff
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Hi @Andy231 

Yes they are doing system maintenance until Monday...so many services aren't working till then.

https://www.o2.co.uk/help/phones-sims-and-devices/system-maintenance-notification

Veritas Numquam Perit

Girl in a jacket
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Andy231
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Thank you
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