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My name is wrong

Hayleyh30
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How can I get I'm hold of any1 on here
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Cleoriff
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@Hayleyh30 

Then you have to contact customer services. Although as this isn't urgent I would wait a while.

Guide: How to find help & contact O2 

Veritas Numquam Perit

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O2Adnan
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if your name is incorrect on your contract, it means it was entered incorrectly during the setup of the connection

 

you could try our change of name process to get this resolved  at the link below

 

https://www.o2.co.uk/help/account-and-billing/changing-your-name

 

this process is usually for change of name due to marriage / change of name by deed poll but if any one can do it without a call, it will hopefully be this team

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jonsie
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Hayleyh30
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Thanks v much, iv just missed them, I'll call back @8am
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MI5
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Please contact customer service to prove you are not Keith.

You may be required to send in proof https://www.o2.co.uk/help/account-and-billing/changing-your-name

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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