My credit on my account

[Trevorboddy61]

Hi I have just left 02 and have a credit how do I get my credit if I’ve cancelled direct debit

[MI5]

@Trevorboddy61 

You'll need to call O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[madasaf1sh · Accepted solution]

@Trevorboddy61 

You will need to call o2, as they tell you not to cancel the Direct Debit as it is used for any credit.. So you might end up with a cheque. 

Call the Payment Management Team on 0800 902 0217