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unable to log into account

Auntsally
Level 1: Joiner
  • 3 Posts
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on ‎02-04-2025 16:09

on ‎02-04-2025 16:09

I have been trying for 2 days to log in to my 02 account- keeps saying they have sent a text with security code- no text sent- tried so many times yesterday that it stopped allowing my text (not that I had one!!!) come through

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Enlli
Level 69: Guiding Light
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on ‎02-04-2025 16:11

on ‎02-04-2025 16:11

Nothing we can do here as customers. 

You will need to contact O2.

All the info in the help file. Social Media is the Best

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎02-04-2025 16:13

on ‎02-04-2025 16:13

@Auntsally 

 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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