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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238744 Views
  • 2 replies
  • 2 kudos

Resolved! Travel to France

Apologies, just trying to check if my phone is free in France to use? My phone is part of a Volt package with unlimited calls/texts and 60GB of data. As free add ons I have o2 travel inclusive zone and Europe Zone.. Can I make calls within France and...

Resolved! still no service after 3 days

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls

rickyfoxy by • Level 1: Joiner
  • 717 Views
  • 5 replies
  • 0 kudos

Resolved! TOTUM code

When I add my TOTUM promo code it adds it in then when I go to basket it says promo expired.

Kzoo by • Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney Plus

I am paying for something we don’t use. How do I cancel Disney plus so I am not charged for it monthly?

Resolved! No signal

Hi I have had no signal when out of Wi-Fi area for the last few days.

Gem6 by • Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Proof of barring

More info (Highlight to read)HiI’ve requested proof of barring on a stolen phone three times over the past few days via customer service on the phone and it has still not arrived. They just keep telling me to check my emails which I have (including j...

Schofe93 by • Level 1: Joiner
  • 1110 Views
  • 4 replies
  • 0 kudos

Resolved! Monthly Payment

I paid my monthly O2 bill at 6 june, O2 deducted my bill from my bank account. Today O2 sim is stoop working. I paid again because I have to emergency call to someone. So can you help me what the reason why O2 is not working and O2 will send back in ...

Nelam by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile cannot receive or make calls

Hi ,At the moment, my phone cannot receive or make calls, or get any data. And I have a dual Sim and am currently outside of the UKSo I didn't notice - but it has been like this for a few weeks at least.

bug3 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

iPhone 14 pro max order

I ordered the iPhone 14 pro max as of Saturday 10th June 2023, order and upgrade was placed at 11:00am today it's been hours and the order status still says the order has been confirmed and has yet to be processed why is this? When I was choosing to ...

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