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Neil23
Level 1: Joiner
  • 1 Posts
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on ‎03-04-2025 12:47

on ‎03-04-2025 12:47

My network been barred since the 12 March when I did my upgrade on my account. Ever since been connecting O2 and visiting the store. Seems like no one can help or any luck. Tried dim swap nothing. It’s frustrating having a phone and no network. Very disappointed in O2. 

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MI5
Level 94: Supreme
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on ‎03-04-2025 13:01

on ‎03-04-2025 13:01

Have you tried on social media @Neil23 ?

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎04-04-2025 13:04

on ‎04-04-2025 13:04

It's possibly involving the fraud depatment if customer service can't assist you

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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