Shoddy service

Clivey______ · ‎30-03-2025

For a month l service has been awful. Signal dropping in and out. Check network says it’s fine . Then it says there’s issues and they’ve fixed it . It’s still crap. Wtf am I paying for here . Useless service come on now this is unacceptable

Ross of Mull

MI5 · ‎30-03-2025

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎30-03-2025

Nothing we can do here as we are all customers

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

If you have broadband use WiFi Calling for calls at home contract only)

Download the My Network App to monitor and report

https://www.o2.co.uk/apps/my-network

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.