Re: My bill

Matt17- · ‎17-07-2024

I want to reconnect my contract but unfortunately haven’t been able to get online and my number isn’t getting any messages just get on to my 02 app

MI5 · ‎17-07-2024

@Matt17-

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎17-07-2024

You can avoid similar issues in the future @Matt17- by setting up a direct debit.

The guide that you have already been provided with gives further information. 👍

MI5 · ‎17-07-2024

Predictable and pointless

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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