Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Resolved! Retrieving a conversation from January 2021

Hi everyone, I desperately need to retrieve one conversation I have had with a client in Janyary 2021 to prove that the client has falsified information of what was said over the phone. Is there any way of retrieving it and getting a copy of the reco...

Gary07 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Cancellation

How do I cancel my contact

Kirste18 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Ordered wrong phone colour

Hello, I have ordered a phone today I was told on the phone it was graphite I have accepted the contract and it’s actually blue.. I can’t get hold of anyone to cancel and change it at this time is there any way to do this without speaking to an advis...

Snooz3r by Level 1: Joiner
  • 1 replies
  • 0 kudos

Calls to MS Teams dropped when on hold

I have a problem when calling numbers which are on Microsoft Teams where the call is disconnected whenever I am on hold waiting to be transferred for more than about 10 seconds. I have looked into this with the provider on the other end for one speci...

jmela by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 Open Discount

Trying to apply the o2 open discount for my phone, but it keeps ending up on the number my tablet uses, and this is despite the fact I entered the correct number when asked.No matter what it won't change to the correct number, and says the number ent...

Anno78 by Level 2: Apprentice
  • 3 replies
  • 0 kudos

Pets gps

My pets gps devices need a sim card inserted ,can you please tell me which is the cheapest for my cats please ? X2

MrBronze by Level 1: Joiner
  • 3 replies
  • 0 kudos