Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254627 Views
  • 2 replies
  • 2 kudos

Resolved! replace the SIM card please

The SIM card keeps playing up, sometimes loses signal, looks damaged and would appreciate if a new one to be sent to my address. regards

Hawrami by Level 1: Joiner
  • 504 Views
  • 4 replies
  • 0 kudos

Direct debt

I have not yet switch to you and did not order direct debt. But suddenly receive email said direct debt has been set up.

yu2 by Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number Switch

Hello, on Thursday, I attempted to change my plan fromprepaid to postpaid and wanted to keep my number same. However, my number got cancelled and I was given a different number! Can I get help?

Mustafa2 by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Recent Bill

Charged £54.63 when account shows charge should be £35.66

Roy3 by Level 1: Joiner
  • 377 Views
  • 2 replies
  • 0 kudos

Resolved! Transfere a phone from my account to another person

Hi. I have 3 phones on my account registered to and payed for by me.1 is mine, 1 my husband, and 1 my daughter. I want to transfere my husband's to him so it is registered to and payed for by him.

DB74 by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment date

Hello,I’d like to change my payment date please. I can’t see it under billing.thanks

Annabel2 by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! How do I close my account?

What do I need to do to close my account and I don't need to retain the mobile phone number?

LM07 by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos