Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! replace the SIM card please

The SIM card keeps playing up, sometimes loses signal, looks damaged and would appreciate if a new one to be sent to my address. regards

Resolved! I will make a payment on Monday 24th of June

helloI will make a bill payment on Monday 24th of June when my salary will be paid thank Youarkadiusz zadorozny

Direct debt

I have not yet switch to you and did not order direct debt. But suddenly receive email said direct debt has been set up.

Missing account

My mobile account doesn’t show on my o2

Resolved! Cancel my conttract

How do I cancel my esim airtime plan?

Resolved! Phone number Switch

Hello, on Thursday, I attempted to change my plan fromprepaid to postpaid and wanted to keep my number same. However, my number got cancelled and I was given a different number! Can I get help?

Recent Bill

Charged £54.63 when account shows charge should be £35.66

Resolved! Transfere a phone from my account to another person

Hi. I have 3 phones on my account registered to and payed for by me.1 is mine, 1 my husband, and 1 my daughter. I want to transfere my husband's to him so it is registered to and payed for by him.

Resolved! Change payment date

Hello,I’d like to change my payment date please. I can’t see it under billing.thanks

Resolved! How do I close my account?

What do I need to do to close my account and I don't need to retain the mobile phone number?

O2

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