Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Need to pay my wife’s bill

Hi I need to pay my wife’s bill, it won’t let me pay it online as account has been restricted and won’t receive the code sent through by text

My tariff got changed incorrectly

I phoned up o2 today to change my tariffs the call took 3.hours on two of my lines *********** & ************. They were changed to sim only tariffs please can I changed them back to the tariffs they were in I don't want them to be sim only deals ple...

Device plan payment

I owed £130 on my device plan and tried to pay it off today. The O2 app would only let me pay £124 so I still have a balance of £6 on my device plan. It won't let me pay it. Help please.

Resolved! Lost sim in abroad

hi. I have lost my sim in abroad can i order another please? I am trying to sign in my account but asking code which was sent on my number but I haven’t got sim so I will get a code?

Access to my 02 app

Every time I try to log in to my 02 app it says something has gone wrong. This has been happening for a few weeks now

Phone

Tried to sign up took 30£ off me now can’t login or no reply

Resolved! How do I cancel my contract?

Hi I would like to cancel my contract but can’t see where to do this?

Resolved! Upgrading

I’m wanting to upgrade my current sim only contract but my current 02 sim only month has renewed today. Can I upgrade today and not be charged for the new upgrade and my current bill or will I be charged for both so need to wait until next month? And...

Resolved! Cancel my sim

Cancel my sim please. Tel *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Scam call

Hi I just received a call from someone called Jordan who was claiming that there were a lot of people in the area not happy with network coverage and asking if I wanted 40 percent off my bills. How do I know if this was legitimate?he did not know my ...

O2

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