Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256017 Views
  • 2 replies
  • 2 kudos

No help and not good enough error on my account

I have had multiple conversations to customers services after I could get through to an actual person. Moved to different departments people struggling why there is an error on my account as my accounts in green yet after an upgrade stating I owe mon...

SMCD1234 by Level 1: Joiner
  • 537 Views
  • 2 replies
  • 0 kudos

Data not loading

Hi I keep getting bolt ons for my sons phone and it doesn’t work 

Can't verify email address

I've received an email from 02 asking to click a link to verify my email address but the last 4 digits of the mobile number quoted on the email are not mine. Order no. is: ********** Can you please investigate and rectify as soon as you can. Many tha...

Upgrade

Looking to upgrade 

Jamie30 by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

I have lost my phone and someone else has turned it off

*********** is my number and I need to block it because my phone is lost or stolen, please block my phone number immediately and I can be contacted on ************ [Mod edit: Please do not share personal details as your posts are visible to the publi...

Cancelling my 02 contract

I would like to cancel my 02 contract. I was signed up by virgin have never used the Sim and pay 10 a month. How do i go about cancelling the contract?

Ian99 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Data abroad

My data is not working even though my contract stated I have roaming abroad

Rose12 by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos