My account

[Duane85]

I need to put my account on hold until the 15th of may, but i can't call o2 to do it so i need to do it asap

[Cleoriff]

Hi @Duane85 

You HAVE to call O2. No one can do this here.

You need the payment management team. All numbers in this link Guide: Coronavirus Community Help and Support 

[Rebecca3]

Hi I need to change account details

[Cleoriff]

@Rebecca3 

You can change bank details only. You can't change payment dates or names. Only O2 can do that

Guide: Coronavirus Community Help and Support 

[jonsie]

You can change account number and sort code through the app or online

Guide: How-to guide for My O2 

---

@Rebecca3 wrote:
Hi I need to change account details

---