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My Bill

Helirik
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

My bill is £10 more expensive a month than when I was with Virgin. Looking at my bill I see there is a regular premium text every few days at exactly the same time.This is not me.please can it be investigated.Even better,can someone ring me.

Regards 

Richard Purdell

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MI5
Level 94: Supreme
  • 151888 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Helirik 

No one can call from here.

Some guides to help you Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151888 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Helirik 

No one can call from here.

Some guides to help you Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
300 Views