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Multisave

Scorpion34
Level 1: Joiner
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Hi, on the 9th of June 2024 I added [removed] to my Multisave Plan to get the 20% airtime discount. I have just noticed in my account that this was accepted and is active but shows 0% discount. Can you tell me what’s happened please?

 

[mod edit: as this is a public post we've removed some personal details. Thanks 🙂]

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MI5
Level 94: Supreme
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@Scorpion34 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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