Moving number

Macc0912 · ‎17-11-2020

I signed up on o2 yesterday and recieved phone and sim today? All working. When I signed up I gave a pac code to move a number across from sky just not heard anything. Will my old number just transfer across?

MI5 · ‎17-11-2020

@Macc0912

It rarely works first time.

Submit the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number and if you get a text back, you know it's been accepted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎17-11-2020

@Macc0912 Reboot your phone every hour or so. If your number doesn't port, you may have to resubmit the form. https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I DO NOT WORK FOR O2

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