Solved: Missing order

Eufronie · ‎28-02-2022

I still waiting my device to arrive

where is it now I can’t trace the tracking of my order

Your order details
Order Number: ms-xxxxxxxxx
Delivery option: Next day
Cost: £0.00
Expected delivery date: 21/02/22
Your Parcel/Tracking Number (Ident Code) is: xxxxxxxxxxxxxx

[Mod edit: Please do not post order and tracking numbers on the public board. Thanks!]

MI5 · ‎28-02-2022

@Eufronie

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-02-2022

@Eufronie

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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