Missing Sim

[Wayne13]

My sim hasn’t turned up it’s been 10days 

tried to phone customer service needed to give a number to phone I don’t have one as my sim hasn’t turned up 

rang sales who were less than helpful kept trying to push me back to customer services 

cant phone them as I don’t have a phone number as my sim hasn’t turned up 

was going to arrange a call back 

that didn’t happened either 

poor customer service 

I don’t know why I am bothering as this will be a waste of time too

[madasaf1sh]

@Wayne13 

Wish o2 wouldn't use Royal Fail for  Pay Monthly Sim cards. 

Let me tag @O2nath_ci and @O2Emma  to see if they can offer any assistance.

[O2Emma]

Hi @madasaf1sh I will look into this thanks.

[O2Emma]

Hi @Wayne13 I will send you a private message to look into for you.