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Missed payment

Ly11
Level 1: Joiner
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on ‎29-02-2024 11:49

on ‎29-02-2024 11:49

Good afternoon,

 

I have a missed payment record on my account however my services have been disconnected and I am unable to log in to pay this. It is now affected on my credit report which is not ideal. Could you please look into this. Regards Lynne.

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MI5
Level 94: Supreme
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on ‎29-02-2024 11:52

on ‎29-02-2024 11:52

@Ly11 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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