Cancelling my account as costs are too high

[NThompson]

I wish to speak re my monthly costs. I’ve continued to pay way more despite paying my phone off over a year ago?

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Guide: Cancelling Your Contract 

[madasaf1sh]

@NThompson 

You need to speak to o2 on 202 or 0344 809 0202  also have a look on uswitch or money supermarket and see if they have any airtime deals., which you can change to, and then follow the upgrade path.

There is nothing anyone can do on this customer to customer community and this is not live chat either..