Minus Balance Brought Forward

[murph01]

I received my monthly bill and it's saying the balance is £16.50 which is strange because my usual bills are around £40 mark. When I went into the breakdown it says 'balance brought forward -£30.80'.

I'm not sure what that means? Do I only owe £16 or do I owe £30+16=£46? I'm confused as to why I have a minus balance brought forward anyway. I pay monthly by direct debit and although I've never missed a payment I've never paid extra either?

Any help would be great!

[perksie]

That will be it, an overpayment for your earlier contract. 

[jonsie]

It will be an adjustment for your previous account, it would have been done automatically by the system when changing over.

[gindygoo]

Even if the customer hadn't linked their accounts? They said they've treat it as a new account, different number and so on..

Mind u, if I think of it turned on its head. Say someone left owing a balance, then opened a new contract. I'll bet o2 would definitely add the owing balance into their new contract.

Hah answered my own question!

[Anonymous]

I paid my bill and when I went on the breakdown part of it it say balance brought forward £172 bit then on the balance due bit it says -207 what do I have to pay

[MI5]

---

@Anonymous wrote:
I paid my bill and when I went on the breakdown part of it it say balance brought forward £172 bit then on the balance due bit it says -207 what do I have to pay

---

Nothing to pay. You are £207 in credit.